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btp99 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data btp99 collects, why we collect it, how we use it, and what rights you have as a player in Bangladesh.

Effective 2026 • SSL Secured • BDT Platform
Effective Date: 1 January 2026
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SSL Encrypted

All data transfers use 256-bit SSL

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No Third-Party Sale

We never sell your personal data

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Your Rights

Access, correct, or delete your data

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Data Deletion

Request account & data removal anytime

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Cookies Used

Session & analytics cookies only

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Contact Us

[email protected] for privacy queries

1. Introduction

btp99 (accessible at btp99.club) is committed to protecting the privacy and personal data of all users who access or register on its online casino and sports betting platform. This Privacy Policy sets out, in clear and plain language, what personal information btp99 collects from players in Bangladesh and elsewhere, the purposes for which that information is used, with whom it may be shared, and how it is kept secure. This policy applies to all products and services offered through the btp99 platform, including cricket betting, live casino, slots, crash games, and fish shooting games.

By registering an account on the btp99 platform or by continuing to use the platform after this policy has been published, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you should not use the btp99 platform.

2. Information We Collect

btp99 collects personal information when you register an account, make deposits or withdrawals, contact our support team, or use our platform. The categories of personal data we collect include:

  • Identity data: full legal name, date of birth, and any government-issued identification documents provided during KYC verification.
  • Contact data: mobile phone number and email address (if provided) used to register your account.
  • Financial data: bKash, Nagad, Rocket, or Upay mobile wallet identifiers used for deposit and withdrawal transactions; transaction amounts and timestamps.
  • Technical data: IP address, device type, operating system, browser type and version, and session timestamps collected automatically when you access the platform.
  • Usage data: records of games played, bets placed, bet amounts, outcomes, bonus usage, session duration, and in-platform navigation behaviour.
  • Communications data: records of any messages, emails, or chat transcripts exchanged between you and btp99's customer support team.

btp99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by applicable law or regulatory obligation, in which case your explicit consent will be sought.

3. How We Use Your Information

btp99 uses the personal data it collects for the following purposes. Each purpose is supported by a lawful basis as described in Section 4 of this policy:

  • Account management: creating, verifying, and maintaining your btp99 player account, including processing identity and age verification checks.
  • Payment processing: facilitating BDT deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and maintaining transaction records for accounting and regulatory compliance.
  • Service delivery: providing access to casino games, sports betting markets, promotional offers, and customer support services.
  • Fraud prevention and security: monitoring account activity to detect and prevent fraud, money laundering, underage gambling, and other prohibited conduct as defined in our Terms & Conditions.
  • Responsible gaming: using gameplay and financial data to identify patterns that may indicate problem gambling and to apply deposit limits, time-out features, or self-exclusion where appropriate.
  • Platform improvement: analysing anonymised or aggregated usage data to improve game performance, site stability, and user experience on Bangladesh's mobile networks.

4. Legal Basis for Processing

btp99 processes your personal data only where a valid lawful basis exists. The primary lawful bases on which btp99 relies are:

  • Contractual necessity: processing your identity and contact data is necessary to create and manage your player account and to fulfil btp99's obligations to you under the Terms & Conditions.
  • Legal obligation: processing financial transaction data and identity verification documents is required for compliance with applicable anti-money-laundering and responsible gaming regulations.
  • Legitimate interests: using technical and usage data to detect fraud, maintain platform security, and improve the btp99 service, provided such interests do not override your fundamental privacy rights.
  • Consent: where we send you optional marketing communications about promotions, bonuses, or new games, we do so only on the basis of your explicit consent, which you may withdraw at any time by contacting support.

5. Sharing of Your Information

btp99 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. btp99 may share your personal data with third parties only in the following limited circumstances:

  • Payment processors: bKash, Nagad, Rocket, and Upay receive the minimum transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and data security obligations.
  • Game providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other licensed game studios may receive anonymised session data for RNG audit and fair-play certification purposes.
  • Legal and regulatory authorities: btp99 will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, court order, or where btp99 believes disclosure is necessary to prevent fraud or protect the rights or safety of any person.
  • Technical service providers: hosting providers, analytics providers, and fraud detection service providers who process data on btp99's behalf under contractual data processing agreements that require them to maintain equivalent data security standards.

Where btp99 shares data with third-party processors, it does so under written agreements that require those processors to handle your data in accordance with applicable data protection standards and to use the data solely for the purpose for which it was shared.

Your Data Is Never Sold

btp99 will never sell, lease, or exchange your personal data with data brokers or marketing aggregators. Your data is used solely to operate and improve the btp99 platform and to comply with applicable law. If you receive unsolicited marketing from a third party claiming an association with btp99, please report it to [email protected] immediately.

6. Payment Data and Financial Security

btp99 processes financial data — including bKash and Nagad mobile wallet identifiers and transaction amounts — solely for the purposes of executing your requested transactions and maintaining the financial records required for platform operation and regulatory compliance. btp99 does not store full payment credentials. Mobile wallet identifiers are stored in an encrypted format and are accessible only to authorised payment processing personnel.

All financial transactions on the btp99 platform are transmitted over SSL-encrypted connections. btp99 conducts regular internal audits of its payment data handling procedures to ensure ongoing compliance with applicable financial data security standards. In the event of a data breach that affects your financial data, btp99 will notify affected players and relevant authorities within the timeframes required by applicable law.

7. Cookies and Tracking Technologies

btp99 uses cookies and similar tracking technologies on its platform to support core functionality and to improve the user experience. The cookies btp99 uses fall into the following categories:

  • Strictly necessary cookies: these are essential for the platform to function. They include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without preventing core platform functions from operating.
  • Analytics cookies: btp99 uses anonymised analytics to understand how players navigate the platform, which games are most popular, and where performance issues occur. This data is aggregated and cannot be used to identify individual players.
  • Preference cookies: these remember your language preference and other personalisation settings so you do not need to reset them on each visit.

btp99 does not use advertising cookies, retargeting cookies, or any third-party marketing tracking pixels. You may adjust your browser settings to refuse cookies, but doing so may affect certain platform functions, including the ability to stay logged in across pages.

8. Data Retention

btp99 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, as described in this policy, or as required by applicable law. The general retention periods applied by btp99 are as follows: account data and transaction records are retained for a minimum of five years following account closure to meet financial record-keeping obligations; communications data is retained for two years from the date of the communication; technical and usage data is retained in anonymised or aggregated form for up to three years for platform improvement purposes.

Upon expiry of the applicable retention period, btp99 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Where deletion is not immediately possible due to technical constraints, btp99 will isolate the data from further processing until deletion can be completed.

9. Data Security

btp99 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption for all data transmitted between your device and the btp99 platform; encrypted storage of account credentials and financial identifiers; access controls that restrict personal data access to authorised personnel on a need-to-know basis; regular security assessments and vulnerability testing of the btp99 platform infrastructure; and incident response procedures that enable btp99 to respond promptly to any suspected data security breach.

While btp99 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. You are also responsible for maintaining the security of your own account by keeping your password confidential and logging out of your account when using shared devices. If you suspect that your account has been compromised, please contact btp99 support immediately at [email protected].

10. Your Data Rights

As a user of the btp99 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact btp99 support at [email protected]. btp99 will respond to all valid data rights requests within 30 days of receipt:

  • Right of access: you may request a copy of the personal data btp99 holds about you, together with information about how that data is being used.
  • Right to rectification: if any personal data btp99 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
  • Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to btp99's legal retention obligations.
  • Right to restrict processing: in certain circumstances, you may request that btp99 restrict the processing of your data, for example while a rectification request is being assessed.
  • Right to withdraw consent: where btp99 processes your data on the basis of your consent (for example, for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

btp99 will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive. In such cases, btp99 reserves the right to charge a reasonable administrative fee or to refuse to act on the request, with written reasons provided.

11. Children and Underage Users

The btp99 platform is strictly intended for adults aged 21 and above. btp99 does not knowingly collect or process personal data from any person under the age of 21. If btp99 discovers or is notified that personal data has been collected from a person under 21, that data will be permanently deleted without delay and the associated account will be immediately closed. If you are a parent or guardian and believe that a person under 21 in your care has registered on the btp99 platform, please contact btp99 support immediately at [email protected] so that the account can be closed and all associated data deleted.

12. Third-Party Links and Services

The btp99 platform may display the names or branding of third-party game providers and payment partners such as Pragmatic Play, Evolution Gaming, bKash, and Nagad. btp99 does not control the privacy practices of these third-party providers and is not responsible for their data collection or use of your information. Where you interact directly with a third-party provider's interface (for example, when completing a bKash payment), the relevant provider's own privacy policy governs that interaction. btp99 recommends that you review the privacy policies of any third-party services you use in connection with the btp99 platform.

13. Changes to This Privacy Policy

btp99 reserves the right to update or amend this Privacy Policy at any time. The most current version of this policy is always accessible on the btp99 platform and is identified by the effective date shown at the top of the document. Where changes to this policy are material — for example, where btp99 begins processing a new category of personal data or shares data with a new category of third party — btp99 will take reasonable steps to notify registered players, which may include displaying a notice on the platform or sending a notification to your registered mobile number.

Your continued use of the btp99 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the updated policy, you should stop using the btp99 platform and may request account closure by contacting support.

14. Contact and Data Inquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how btp99 is handling your personal data, please contact our support team. All privacy-related inquiries are handled with priority and btp99 aims to provide a substantive response within 30 days of receipt.

Email: [email protected]

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